Frequently asked questions

We are open during the winter season from December to Easter and during the summer season from July to August. Exact dates may vary slightly depending on the year and are specified in the booking information.

2- and 3-room apartments with one or two bedrooms. Bathroom/shower with towels and bathrobe, fully equipped kitchen with stove, oven, dishwasher, including dishwasher powder, salt and pepper, satellite TV, radio, safe. All apartments have an open fireplace in the living area and a sun terrace. The bedrooms face north and the living spaces face south. There is also a shared lounge and fitness room, sauna, infrared cabin, relaxation room and underground car park.

You can order fresh bread in the morning from a huge selection. Other then that there is no on-site catering at the Lama. Our host Regina provides fresh bread rolls and pastries from the village bakery in Lech every morning, delivered directly to your door.

A wide selection of healthy breads and sweet treats can be ordered the evening before and will be delivered to directly to your apartment door at around 7:30 a.m.

In addition, chilled beverages (mineral water, beer, various wines, and prosecco) are available for self-service against payment.

There are apartments for two people with one bedroom and apartments for four people with two bedrooms. In apartments for two people, we can also provide the couch on request. Extra beds cost between €70 and €100 per person/night.

Yes, there are apartments for families with up to two children. Please bring your own cot if required.

Yes, two of the apartments can be connected via a private entrance area. This setup is ideal for two families traveling together, who would like to enjoy their holiday together, while still having the privacy of their own individual apartments, connected by a private corridor.

Yes, the following facilities are available at Lama: sauna with rain shower and cold water shower, infrared cabin, relaxation area with loungers.

Yes, there is a laundry room with a washing machine, dryer and clothes horse. Use subject to availability. Use of machines subject to a small fee.

The apartments are cleaned on request between 10:00a.m. and 02:00 p.m. Please put the "card for room cleaning" outside on your door handle. Please lay only the towels on the floor which you wish to replace.

On your departure, we kindly ask you for cooperation in the kitchen area to avoid great effort. Before checking out, please clean all the dishes/stove/oven. In case of non-compliance, we allow ourselves to charge a cleaning fee of €150.00.

Mineral water, fruit juices, beer – along with a selection of fine Austrian wines – can be found in the lounge area and used in self-service, with a honesty-bar concept. Write down your apartment number with any take out and it will be added at check-out. Please consult the price list of beverages in your apartment.

Yes, there is an underground car park at the apartments. The cost of one place per apartment is included in the room rate. Additional places are not available, exactly one place per apartment. However you can park on Lech in one of the garages subject to availability. Also at check-out you need to leave with the car please, so the new guests can use the place.

There are four public 24/7 charging stations in the village of Lech with up to 100 kW, 4x standard CCS plugs and 1x CHAdeMO plug. Operator Cutpower, payment by credit card possible. There are currently no charging facilities at Lama.

Check-in is possible between 4 p.m. and 9 p.m., check-out by 10 a.m.

Yes, for the comfort and consideration of all our guests, the entire Lama House is a non-smoking property. This applies to both the apartments and all shared areas.

No, we do not allow pets in the apartments.

You will receive the keys to your apartment when you arrive at the house.

The best way for us to help you is to submit your request directly through our website. We’ll get back to you very quickly. Click here for the enquiry form.

Yes, prices per night vary depending of the season times. Pleas check the price table under each apartment. Example: A 46 m² apartment for two people costs € 240 per night in summer and up to € 455 per night during winter peak season.

If you cancel, for whatever reason, from the date of your reservation, the recommended cancellation fees of the Austrian Hotel Association apply:

# up to 3 months before arrival date - no charge

# 3 to 1 month before arrival date - 40% cancellation costs

# 1 month to 1 week before arrival date - 70% cancellation costs

# final week before arrival date - 90% cancellation

We recommend a travel insurance so you are covered, when unexpected things happen.-

We accept cash, debit cards, VISA and MASTERCARD credit cards (no AMEX).

When booking through our house we charge 40% deposit of the total price to guarantee the reservation.

Please follow this link to access house regulations, general terms and liability.

Oberlech is a district of Lech am Arlberg at 1,750 metres above sea level – particularly sunny and quiet. We are located above the car-free Oberlech and can be reached by car, bus or Taxi. From Zurich Airport, there are Arlberg Express shuttle buses or taxi transfers, or Der Lecher taxi service directly to Lech.

You can drive directly to the apartment and park in our underground car park. In winter we recommend snow chains as the last section is quite steep.

There are several restaurant options in Oberlech and on the "Oberlech Plateau" (around a 20-minute walk, also the mountain station of the Oberlech Cable Car). In the village of Lech, you’ll find a wide and varied selection of restaurants. For real-time reservations please use the table4U plattform, where you can search for restaurants in Lech and reserve a table directly.

Shopping facilities are available in the village of Lech, including supermarkets, a butcher’s shop, and other stores. Some supermarkets also offer a delivery service directly to the Lama.

By the Oberlech cable car, on foot (approx. 30 minutes) or by bus. The nearest bus stop is ‘Oberlech Schlössle’, just a few metres from the apartments. During the high season, the bus runs every 30 minutes. For night owls: from around 7 p.m. onwards, the JAMES night bus also runs hourly the night (small fee). Taxis are also available, of course.

Head down to Lech, then take bus 750 (towards Langen Bhf.) or 760 (towards St. Anton am Arlberg) to Zürs. Buses run every half hour to every hour. Alternatively, use Der Lecher taxi service.

The ski season at Arlberg begins in early December and ends mid/late April. Detailed information can be found at skiarlberg.at.

Lech am Arlberg and Ski Arlberg are considered extremely reliable in terms of snow, as the ski area is one of the snowiest regions in Europe with an average of nine metres of natural snow per season. Thanks to the high altitude (1,400 m – 2,800 m), favourable weather conditions (between Verwall and Lechquellengebirge) and extensive artificial snowmaking, the best conditions are guaranteed from December to April, making the season longer than average.

Ski Arlberg comprises around 300 kilometres of slopes with 85 ski lifts and cable cars. This makes it the largest ski resort in Austria and one of the five largest in the world.

Snow conditions: The Arlberg ski area is located at an altitude of 1,300–2,800 metres and has excellent snow conditions throughout the season. Crowds: Lech is busiest between the end of December and the end of February.

You can purchase your ski passes online in the Ski Arlberg web shop. You can then print out your ski pass or collect your deposit at any time from the self-service machines in Lech or Zürs.

An adult ski pass for five days costs around € 390 during peak season. But be sure to check: prices can change from year to year. You can find detailed information at skiarlberg.at. 

There are many places to hire winter equipment in Lech am Arlberg. For example, Skiservice Strolz, Intersport Arlberg, Sport Huber and many more.

Yes, there is a shared ski room with boot dryer in the entrance area.

Yes, there is the Oberlech Ski School. Children, teenagers and adults can learn to ski or snowboard in a group or in private lessons. For beginners, we recommend the ski school Lech, which you can easily reach by bus.

The Arlberg ski resort is very well suited for beginners and children. There are many blue slopes as well as practice areas for children with conveyor belts.

Lama has a fitness room, sauna and infrared cabin. Lech and Oberlech offer beautiful winter hiking trails, cross-country skiing routes and toboggan runs. Or you can enjoy the sun and the view in peace on your own apartment terrace.

With us, ski-in/ski-out is possible almost to the front door. The piste entrance is 100m away from the Lama, so a few minutes walk away. With a continuous snow ride in high winter, it may be possible to buckle up directly in front of the house and drive off directly.

Yes, absolutely! In summer, Lech is an ideal starting point for hikes, bike tours and nature experiences in the Lechtal Alps and the Lechquellengebirge mountains. It is wonderful for alpine hikes, via ferrata, mountain bike tours (e-bike rental), bike & hike, mountain lakes for swimming, river bathing and a beautiful public forest pool with a sports pool, diving tower, children's areas also for toddlers, as well as a warm pool with water massage areas. There are several beautiful barbecue areas with wood supplies, barbecue grills, tables and seating. Detailed information: lechzuers.com (activate summer version)

During the summer months, the mountain railways and the tourist board offer the ‘Lech Card’ guest card, which allows you to use lifts, buses and other services at a reduced rate or free of charge. With the Lech Card, our guests staying for one night or more can enjoy the full range of summer activities on offer in Lech Zürs am Arlberg. The 2-day Lech Card is ideal for short breaks. For guests staying a little longer, we recommend the 4 or 7-day Lech Card so that they can experience the wide range of services on offer. The card is particularly attractive for families: children up to the age of 14 receive the Lech Card free of charge. Detailed information can be found at: lechzuers.com/en/summer/lechcard